An update from the Associated Press:
A computer glitch Friday at regional bank M&T Bank Corp. that delayed funds posted to customers’ accounts at the close of business Thursday has been fixed.
M&T Bank spokesman Mike Zabel said any transactions posted overnight Thursday had been processed as of 5:30 p.m. EDT Friday.
A problem in the bank’s automated system that updates customer accounts caused the glitch Thursday night, affecting all 650 branches in New York, Pennsylvania, Maryland, Virginia, West Virginia and Washington, D.C. It was the first time a computer system breakdown has affected the bank’s customer accounts.
The biggest problem was for customers who had been counting on cash withdrawals immediately after regularly scheduled direct deposits of paychecks to their accounts Thursday, said Zabel.
The bank notified customers of the glitch through their Web site, phone banking service and at local branches. Area managers were sent to local branches to help customers access funds.
“People are generally very understanding when you make a mistake or when you have a problem,” said Zabel. “Everybody knows what it means to have a computer glitch. It’s happened to everybody.”
Shares of M&T Bank rose $2.28, or 2.1 percent, to close at $109.57 Friday.
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