Comcast's customer service ratings dropped to an all-time low and the cable provider sits at the bottom of the list of cable and satellite providers, according to the University of Michigan's American Customer Satisfaction Survey.
The survey comes out right after Comcast introduced three more high definition channels in the York market -- ABC Family, Disney Channel and Science Channel.
Spokesman Gabe Weissman has said Comcast is dedicated to bringing more high definition services to its customers.
The satisfaction survey gave Comcast a score of 54 out of 100 and said the company's rapid growth could have played into its customer service problems.
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