I was using the restroom at Rutter’s (at the corner of GreenBriar and Roosevelt) last weekend in the early a.m. when I noticed something unusual.
It was in what I call a “uni-staller.”
You know. Restroom, party of one.
Near the door was a placard and a red button, like the kind they put in hospital rooms for patients to use when they’ve fallen off the commode and can’t get up.
But this one had a different mission.
It read: “If our restroom does not meet your expectations in any way, please push this button.”
Interesting, I thought.
What happens if I push that red button? Does a white knight barge in and whisk me away from the dirt and grime?
I had no excuse to push the button. The restroom was more than clean — a common thread I’ve found at many Rutter’s convenience stores.
Earlier this week, I emailed Alex Henry, marketing director for the York County-based chain.
“What happens if I push that little red button?” I asked.
She explained: “Yes, if a customer is unhappy with the conditions of the restroom, they should push the button. This will alert our staff to the issue so they can attend to it. We want our customers to be completely satisfied, it’s another way for us to make sure of that.”
What do you think? Have you ever seen a restroom dirt alert button before?