I'd been overcharged on a few items at the Giant in Windsor Commons, but that's not the issue.
When I went back to the store to have it taken care of, there was such a capable young lady behind the customer service desk, I have to report on the experience. Amanda was like an octopus-like customer service rep as she took care of several of us almost simultaneously. There was a LOT going on. She never got ruffled, and everyone went away with their issue or purchase taken care of, including me.
Also, along came Summer who was equally pleasant and efficient and helped with my transaction.
These were both young women, and I believe young'uns get a bad rap all too often. So, "I gotta be me," and pass along good customer service. Cheers Amanda and Summer!!
Did you get free items for the overcharged ones? That's Giant's policy.
Yes I did, and I didn't even know it was their policy, so that was another nice surprise! But thank you, because if I hadn't have, I would definitely wanted to pursue it. Thank you so much for the info!!