Monthly Archives: January 2008

More nice Yorkers and good customer service

So, around Christmastime, I had posted about some nice people I encountered while out and about in York. This week, I had two more above-and-beyond niceness encounters that I also thought were worth mentioning. First, Bev at the Pizza Hut … Continue reading

Posted in Around town, Joan's randomness | 1 Comment

It’s not what you say, it’s how you say it

I tell that to my 7-year-old all the time, because she believes that “I said sorry,” grumbled in a very nasty voice, is an OK apology. But it made me think of how sometimes it’s not the words or phrases … Continue reading

Posted in Things we say | Leave a comment