Pa. Office of Open Records Annual Report: Change is coming, and needed

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The state’s open records office released its 2010 annual report (see link below for both the 2009 and 2010 reports). In the 2010 report, executive director Terry Mutchler notes that some agencies have refused to provide documents even after the OOR rules it must. That has to change, she wrote, to prevent the right-to-know process from becoming “meaningless.”
The 2010 report includes the latest statistics and observations about who’s using the law, how and for what. I’ve annotated the report to highlight key parts. When you click on the documents, you can see titles for the notes on the right side of the page, or you can scroll down to see the yellow-highlighted parts. [(Here's a direct link to the 2010 report in case the embed below doesn't work.)](https://www.documentcloud.org/documents/83084-oor2010annualreport.html)

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